Spend less time chasing alerts.

Cold chain visibility for temperature controlled logistics. Connect handling-unit condition, carrier events, and SOPs so your team can investigate exceptions and act from one live record.

A refrigerated trailer backed into a lit loading dock at dusk, with a wrapped pallet beside the bay

The question you own

Which shipment needs action right now?

A milestone and a temperature alarm tell only part of the story. Product and SOP context determine the response.

Where the handoff breaks

More alerts do not create more control.

A carrier reports a milestone. A device raises an alarm. An SOP explains the response. Your team becomes the integration layer when all three arrive separately.

Journey

TMS and carrier portals

Where the shipment is

Condition

Loggers and device feeds

What the sensor sees

Response

SOPs and email

What your team should do

Signal fatigue replaces management by exception.

The work you own

You own the journey. Every provider has its own screen.

Logistics has to protect product while coordinating carriers, sites, and receiving teams. A location update and a temperature alarm only become useful when they explain what is happening to the shipment.

Your responsibilityWhere work fragmentsWhat the disconnected setup cannot give you

Monitor each handling unit

Boxes, pallets, and shipments appear across device portals, carrier feeds, and transportation systems. The same journey has multiple partial timelines.

See milestones and product conditions together, regardless of device or provider.

Investigate and respond to exceptions

Raw alarms arrive without the qualified lane, product limits, or SOP response. Teams spend time chasing signals and reconstructing context.

Prioritize genuine product risk, understand the reason, and act against the right procedure.

Manage carrier and lane performance

Partner reports and shipment events tell separate stories. Recurring issues are hard to compare across the network.

Connect operational performance to the lane and provider choices that shape the next shipment.

What changes with PAXAFE

Cold chain visibility. A clear next action.

The E2E Cold Chain Command Center brings the qualified plan into execution, with Agents and Workflows to help your team respond.

E2E Cold Chain Command Center

Unify active and passive device data, carrier milestones, and enterprise records. Track by handling unit, connect the SOP to the shipment, and see live risk alongside the operational timeline.

Explore E2E Cold Chain Command Center
Agents

The Live Risk Agent continuously assesses exceptions with product and lane context. Recommendations explain the reasoning and connect investigation and corrective action to your SOPs.

Explore Agents
Workflows

Use configurable workflows to coordinate the response. Human and agent actions stay logged, while Insights surfaces carrier and lane performance for the next operational decision.

Explore Workflows
See the whole shipment in context
Handling units
Condition signals
Carrier milestones
One live journeyPlan and actual together

One connected record. Every decision traceable.

The value for your team

Less friction.
More confidence in the decision.

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Less alert noise

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Less manual hypercare

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SOP-guided interventions

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Evidence with every action

Questions answered

How do visibility and exception management work together?

Visibility supplies the condition, location, and milestone evidence; exception management determines which signals require investigation and what response the SOP permits. PAXAFE connects the live shipment record to risk triage and workflows, helping logistics act with context and preserve the evidence Quality needs downstream. Explore the cold chain Command Center.

See it in your operation

See your exceptions in context.

Bring a shipment workflow and the feeds your team checks today. We’ll show the live record, agent triage, and governed response.